We offer a standard 14-days long distance refund on all items as long as the item is unopened and in as new condition.
Faulty mods/kits can be returned up to 4 months from date of purchase.
Faulty tanks can be returned upto 30 days from date of purchase.
E-liquids deemed to be faulty from the manufacturing process can be returned upto 7 days from date of purchase.
We will require proof of purchase with any return.
A replacement/refund will only be given upon testing the items and determining there is actually a manufacturing fault.
We will endeavour to test all returns within 5 working days from receipt.
If it is deemed the returned item does not have a manufacturing fault or the damage was caused through misuse, we will return the item to you and no replacement/refund will be given.
We will contact you to advise of our findings. Your Statutory Rights are not effected.