The purchase of products from Vaporony are governed by following Terms & Conditions. By accessing and making a purchase from our website, you agree to be bound by these Terms & Conditions. Your Statutory Rights are not effected.

 

Restrictions

You must be 18 years or older and have a credit card/debit card to buy our products online.


We do not sell our products to minors and we reserve the right to cancel any purchases we believe are being bought by or on behalf of a minor.

Returns & Refunds

We offer a standard 14-days long distance refund on all items as long as the item is unopened and in as new condition.


Faulty mods/kits can be returned up to 4 months from date of purchase.


Faulty tanks can be returned upto 30 days from date of purchase.


E-liquids deemed to be faulty from the manufacturing process can be returned upto 7 days from date of purchase.


We will require proof of purchase with any return.


A replacement/refund will only be given upon testing the items and determining there is actually a manufacturing fault.


We will endeavour to test all returns within 5 working days from receipt.


If it is deemed the returned item does not have a manufacturing fault or the damage was caused through misuse, we will return the item to you and no replacement/refund will be given.


We will contact you to advise of our findings.Your Statutory Rights are not effected

Deliveries

We will endeavour to dispatch orders placed before 3pm Mon - Fri on the same day. (excludes public holidays)

Orders made after 3pm Mon-Fri will be dispatched the next working day.

Sameday deliveries are exclusive to the city of Edinburgh and are limited to postcodes from EH1 to Eh17.

Free delivery is only available for purchases over £19.95 after any multiply deals or discounts have been applied. This does not include shipping charges.

Free local sameday delivery is subject to availability and currently unavailable on saturday's & Sundays.  Orders must be placed by 3pm and will be delivered between 3.30pm and 8pm (depending on driver's route and number of parcels). Orders placed after 3pm will be delivered the following day excluding Saturday & Sunday. If you order after 3pm on a friday your order will be delivered between 3.30pm and 8pm on the Monday.

Next Day delivery is guaranteed next day if ordered before 3pm, orders after 3pm will be dispatched the following day. There is no guarantee that the parcel will be delivered next day over the weekend.

We will send you a notification by email when your items have been fulfilled and dispatched.

Once the items have been dispatched, Vaporony cannot be held responsible for any delays, damages or losses caused by the mail service. We will endeavor to locate your order but this is subsequently down to the Royal Mail. Signed postage is tracked from postage to delivery and can be followed on the Royal Mail website.

International customers, please be aware that it is your responsibility to ensure that any products ordered comply with any local laws/legislation that apply.

Please also be aware that you also take responsibility for importing the goods into your country and we take no responsibility for products which are delayed by customs, which incur an import cost or seized due to non compliance with local laws/legislations.

Free delivery for purchases over £19.95 is not applicable to international deliveries.

Data Protection/GDPR

We will process all sensitive/personal information in accordance with the General Data Protection Regulations (GDPR) 2018The key principles of which are:

Lawfulness, fairness and transparency
Purpose limitation
Data minimisationAccuracy
Storage limitation
Integrity and confidentiality (security)
Accountability

Descriptions

Although we endeavour to give a true representation of the item in both our pictures and descriptions, we will not be responsible for any minor differences. These minor differences can include, but not limited to, shade of colour. Flavours are subjective and our descriptions are a representation of what the flavour is intended to be.

Jurisdiction

This Contract shall be construed and governed in all respects by Scottish Law. Any contract disputes shall be the subject of the jurisdiction of the Courts in Scotland to which Vaporony and the customer hereby submit.

Liability

Vaporony will not be held liable or responsible for any direct, indirect or consequential damage or loss arising from any products purchased from our website.These include, but are not limited to:

Unforseeable losses to either party at the time of making the contract.

Losses that were not caused by any breach on the part of Vaporony or their suppliers

For business losses and/or losses to non-consumers.

Delays, damages or losses caused by the mail service.

Payment

We accept all major credit and debit cards.

All payments must be made in full at time of purchase.

It is the purchasers responsibility to get cardholders permission before making any purchase. Vaporony cannot be held responsible for financial losses for purchases made without the consent of the cardholder.

Prices

All prices are in pounds sterling and include Value Added Tax (VAT) at the current rate at time of purchase.

Prices are correct at time of adding to website. Vaporony reserves the right to amend prices at any given time, without prior notice.

In the event of product(s) being incorrectly priced, Vaporony reserves the right to refuse the sale of the product(s) at the advertised price. You will be offered the product(s) at the correct price and you will have the option to refuse the purchase in accordance with Consumer Law.

Delivery charges, unless applicable for free delivery, will be applied at the checkout.

Cancellations

The customer should inspect all products upon arrival.

Faults/damages or if the product does not comply with any aspect of the contract should be notified in writing to Vaporony within 48 hours of delivery. Failure to do so, deems the purchaser to have accepted the product as non faulty and undamaged.

Quality

All goods are warranted on delivery to the customer to be of the nature, substance and quality invoiced and to conform in all respects with all the appropriate statutory regulations.

Security

PayPal and Secure Trading use the latest security tools, both proprietary and unique, to ensure that you are protected against online security risks. You will notice a padlock on your url address bar.

Statutory Rights

These Terms & Conditions do not affect your statutory rights.